Readme Before Installing PaperPort Deluxe 7.0
 
Rev. 6—April 26, 2000
Copyright © 1998-2000 ScanSoft, Inc. All Rights Reserved.

This Readme contains late-breaking news for PaperPort Deluxe 7.0. This document also contains information for current PaperPort users who are installing PaperPort Deluxe 7.0. Software updates and other information are available from the ScanSoft website (www.scansoft.com).
 
Contents

I.	Installation - read before installing	
II.	E-mail Links	
III.	Printing	
IV.	OCR Settings	
V.	Other Known Issues	
 
I.  Installation - read before installing
PaperPort and Visual Explorer users
If you are already using PaperPort versions 3.x, 4.x, 5.x, or Visual Explorer do not uninstall this software before installing PaperPort Deluxe 7.0. Your current PaperPort product will automatically be upgraded to PaperPort Deluxe 7.0. 

If you have a version of PaperPort Deluxe installed, do not uninstall it before installing PaperPort Deluxe 7.0. Your PaperPort Deluxe software will be upgraded to PaperPort Deluxe 7.0. Note that if you uninstall your older version of PaperPort Deluxe before installing PaperPort Deluxe 7.0, you will lose the ability to see mapped network drives on your PaperPort Desktop. 
Operating System support
PaperPort Deluxe 7.0 runs on Windows 95, Windows 98, Windows NT 4.0, and Windows 2000 operating systems.  
Scanner Information
PaperPort Deluxe is designed to work with virtually any fully TWAIN-compliant scanner or other image-capture device that is compatible with Microsoft Windows-based personal computers. Please consult the documentation that came with your scanner for information.

Owners of Visioneer Strobe scanners could have a problem calibrating the scanner after installing PaperPort Deluxe 7.0 over a previous version of PaperPort. You can solve this problem as follows:
1.	Browse the PaperPort Deluxe 7.0 CD and locate the Strobe scanner folder, 
Strobe Patch
2.	Open Strobe Patch and double-click SETUPEX.EXE.

If you are having problems with your scanner, please contact the scanner manufacturer for assistance. Often, scanner manufacturers provide websites that provide the latest scanner drivers, answers to frequently asked questions, and other information about their products.

ScanSoft, Inc. also provides technical information bulletins and other information about known issues with third-party devices on its website:

www.scansoft.com

The ScanSoft website is a good place to check for information as well.
Windows 98
If you are installing PaperPort on Windows 98 and have Novell NetWare drives installed, clicking on the Browse button in the PaperPort installer to modify the install location may cause the setup program to exit. This is a problem in Windows 98, and it only occurs the first time that you use the Browse button. To install PaperPort Deluxe in other than the default install location (C:\Program Files\ScanSoft\PaperPort), restart the installation process.
Old PaperPort Folders
If you are installing PaperPort 7.0 over another version of PaperPort, you may notice in the Folder Pane folders with names like ~FOLDER.01. These are usually leftover folders that can be safely removed. To clear these folders from the PaperPort desktop, right-mouse-click on the desktop, and from the menu, select Refresh.
ScanDirect and Visioneer OneTouch Scanners
If you install PaperPort Deluxe, then install a Visioneer OneTouch flatbed scanner, PaperPort will remove ScanDirect from the system. If you decide you would like to retain ScanDirect and use it with your OneTouch scanner, uninstall PaperPort (making sure to retain your data files), reinstall your OneTouch driver, then reinstall PaperPort.

II. E-mail Links
Eudora Pro 2.2
For the Eudora Pro 2.2 link to appear on the PaperPort Link Bar, you must install MAPI services during Eudora setup. Select the "Always" option when you install the Eudora Pro 2.2 MAPI server. If you have already installed Eudora, select Options from the Tools menu and go to MAPI options. Click Always for "Use Eudora MAPI Server".
Using the MiniViewer (SVE) files with some E-mail systems
Certain e-mail systems will corrupt MiniViewer files if sent as attachments. If this occurs, you should first check with the vendor of your e-mail system to see if there is a fix available. You can also try the following:
1.	Rename the MiniViewer file to a different extension, for example, changing “.exe” to “.txt”.
2.	Send the MiniViewer file as an e-mail attachment
3.	Instruct the user receiving the file to change the extension back to “.exe” after downloading the file

AOL
If the America Online e-mail link does not appear in the PaperPort link bar, it may be because AOL was not properly installed, or because you recently installed a new version of AOL for which a link has not yet been created. Quit PaperPort, reinstall AOL, and then restart PaperPort. If the link is still missing, check FastTrack at the Customer Support site on ScanSoft’s website (www.scansoft.com) to see if a new link is available for your version of AOL.
MS Outlook Express 
To add a link for MS Outlook Express, do the following:
1. Start Outlook Express.
2. Go to Tools 1 Options.
3. Select the General tab.
4. Put a check mark next to "Make Outlook Express my default e-mail program".
5. Put a check mark next to "Make Outlook Express my default Simple MAPI client".
6. Restart your computer.
  
III. Printing
Color PostScript Printers
Attempting to print color images in color to color PostScript(R) printers may produce black-and-white printouts. However, you can export the file from PaperPort in a TIFF, JPEG, or other file format and then print from a graphics program.
Windows 95/98/2000 Printing
For the latest information on specific printers available with Windows 95, Windows 98, or Windows 2000, see the PRINTERS.TXT file located in the Windows folder on your hard disk. Usually, it's best to use the printer drivers that come with your version of Windows. If printing problems occur, however, try contacting your printer manufacturer to determine whether a new Windows 95/98/2000-compatible printer driver is available. See the Windows documentation for information about installing new printer drivers.
Printing files with landscape and portrait pages
If you are printing files that contain both landscape and portrait pages from applications such as MS Word, you may need to use the printer properties to adjust the printing orientation. From the application's print dialog box, choose properties and adjust the orientation as needed.
PaperPort Color print driver
For better quality text on color print-to-desktop images, change the "Store Desktop Items As" setting to maximum quality. From the Edit menu in PaperPort, choose Preferences, then select the “Advanced” tab.

On Windows NT and Windows 2000, there is only one PaperPort print driver, which supports both color (24-bit) and black and white (1-bit) printing. The default for the print driver is color (24-bit) printing. If you want to print a document with many pages to the desktop (MAX format), you may want specify 1-bit printing instead. Otherwise, your resulting PaperPort (MAX) document may be very large. To specify 1-bit printing, pull down the File menu in PaperPort and select the Print Setup command. Select the Print Setup button in the Print Setup dialog box. In the Print dialog box, select Properties. Select the Advanced tab, then select “1-bit” in the “Bits per Pixel” category. Click OK to close the dialog box. Then print the document as you normally would. 

V. OCR Settings
There are two settings that can be changed in the TextBridge OCR: Auto Orientation and Decolumnized Output. Change these settings by selecting Link Preferences from the Edit menu, choosing the text link you want to change and then clicking on the OCR Settings button. 

•	Auto orientation. Select this option to match the orientation of the converted text, such as portrait or landscape, to the original text.  

•	Decolumnized output. Select this option to organize the text into a single format, even if the original document has multiple columns such as those in a newspaper article. With TextBridge Classic OCR built into PaperPort, this is the best option for multiple-column originals, because it better maintains the editability and readability of the recognized document. (Note: If you need OCR that can recognize and output multiple columns, as well as embedded pictures and tables, contact ScanSoft at www.scansoft.com to upgrade to the latest version of TextBridge Pro or OmniPage Pro.)

Also, for best OCR results make sure your scanned document is at least 300 dots per inch resolution. Refer to your scanner documentation for information about controlling scanning resolution.

VI. Other Known Issues
Resolution limit for scanned images 
PaperPort’s maximum supported resolution is 40,000-by-40,000 pixels. If you attempt to scan an image at a resolution greater than this, PaperPort generates an error message:

	Image exceeds Pport limits

For example, if you attempted to scan a letter-size (8.5-by-11-inch) document at 4800 dpi, this error message would be generated. At 4800 dpi, the maximum size would be about 8.32-by-8.32 inches.

For most applications, this limitation should rarely be a problem.
Using PaperPort with a TWAIN scanner, digital camera, or other TWAIN device 
If you are already using a TWAIN device (such as a flatbed scanner or a digital camera), you can bring those images into PaperPort. When you launch PaperPort, a TWAIN button will appear on the command bar. Press this button to start your TWAIN device software. 

If after installing PaperPort, you later install a TWAIN device, you need to run INITWAIN.EXE to be able use that device with PaperPort. To run INITWAIN.EXE, go to the directory where the PaperPort program files are installed (typically C:\Program Files\ScanSoft\PaperPort) and double-click INITWAIN; you will now be able to use your TWAIN device the next time you launch PaperPort.

If you receive the error message, "Problem communicating with TWAIN device," when trying to acquire using your scanner's TWAIN software, you can modify the TWAIN negotiation mode used by PaperPort. Follow these steps:
1.	Go to the directory where the PaperPort program files are installed (typically C:\Program Files\ScanSoft\PaperPort).
2.	Open the "config" directory and then open the twconf2.ini file
3.	In the "last source" section look at the value of ProductName key.  (It should be the name of your scanner.)
4.	In section "Config" add "value=M" to disable memory transfer. Save the file.
5.	Launch PaperPort and try to acquire. If you get the same error message, go back to the twconf2.ini file and change the "config" section to "value=F" to disable file transfer. Save the file.
6.	Launch PaperPort and try to acquire. If you still get the error message, go back to the twconf2.ini file and change the "config" section to "value=MF" to disable both modes and force native transfer. Save the file. 
7.	Launch PaperPort and try to acquire.
Using Select Source while scanning with TWAIN scanner is in progress
With some TWAIN scanners, if you initiate scanning, then immediately try to use the Select Source command from the File menu, PaperPort will freeze and you will have to use the task list (Control-Alt-Delete) to close PaperPort.
Problem adding a TIFF page image to the SimpleSearch database
If you right-click on a TIFF page image (for example a scan of a magazine article), and select the Add to SimpleSearch command, it appears that the file is being added to the SimpleSearch database. It is not.

To work around this issue, right-click on the TIFF file, and select the Duplicate as PaperPort Item command. Now right click on the newly created MAX file and select Add to SimpleSearch. You will now be able to search for text in this document. (479)
FTP link and text files
The FTP link on the PaperPort desktop works only with scanned image files (tiff, jpeg, gif, bmp, max). It does not work with Word documents and other types of text-based files. (505)
Adobe Acrobat
If you are exporting PDF (Portable Document Format) files from PaperPort, you must have a full version of Adobe Acrobat Exchange, or the Acrobat PDF Writer (which is included with some applications such as Adobe PhotoDeluxe), on your system. 
Removing Folders
Folders that are removable disks, such as a floppy or Zip drive, are easiest to remove, if no media is inserted, by using the right mouse button. In the Folder Pane, place the cursor over the folder, click the right mouse button, and choose Remove From Folder View.
OLE
If you experience problems inserting a PaperPort document into another application, or editing one that has already been inserted, then open PaperPort before trying the operation again. 
OLE in Microsoft Word
Microsoft Word sometimes fails to embed large grayscale images during an OLE operation. If you crop the image to about 1-MB, PaperPort will embed the image correctly.
Ctl3d32 error message
Some applications do not work correctly with the newer version of the CTL3D32.DLL that is installed by PaperPort. If you are running an older version of Adobe PhotoDeluxe or certain applications from Hewlett Packard, you may run into this problem. Refer to the website of the application’s manufacturer to see if there is a service update to resolve this problem.
Slow Performance
The number of items in a folder should be less than 200. As the number of items increases in a folder, the time required to launch PaperPort will also increase.  If you are experiencing a delay when trying to launch PaperPort, you should look for folders with a lot of items and move some items to a new or different folder.